Due to COVID-19 and in order to comply with the health instructions requested by the government, we have had to adapt our work organization to best ensure your safety and that of our staff. The hotel:
The receptions welcome you in strict compliance with health instructions: directions of movement, materialized by arrows on the ground, have been set up and hydro-alcoholic gel is available in several points of our establishments.
For your safety and that of our staff, in order to avoid any contamination, room access remains strictly limited and we will no longer cleaning the rooms during your stay. If you want a change of towels, a supplement of toiletries (Shampoo, shower gel, toilet paper, etc …) or that we take out the trash, please notify us by putting the sign “Thank you for making my room » on the outside handle of your door and our teams will do the necessary.
On the day of your departure, you will please ventilate your room by opening the windows, before our teams enter. Catering:
The Restaurants of the Hôtel du Parc in Niederbronn les Bains, the Alexain in Trois Epis and the Hôtel Munsch in Saint Hippolyte, are open but with restricted menus and in accordance with the health protocol.
Wearing a mask is compulsory for all your trips within our establishments. Breakfast :
Following the current situation, we have replaced our breakfast buffets with breakfast trays. Further information:
• A COVID-19 referent has been appointed in each establishment to ensure the implementation of good hygiene practices and procedures.
• We respect barrier gestures. They are binding on you, just as they are binding on our employees and contractors.
• We reduce the risk of contamination by promoting payments by credit card, removing all unnecessary items in the room and at reception.
• We apply the recommendations in force in the event of suspected contagion to Covid-19.