COVID-19 info

« Covid-19 HealthMeasures »

Due to COVID-19 and in order to complywith the health instructions requested by the government, we have had to adaptourworkorganization to best ensureyoursafety and that of our staff.

The hotel:
The receptionswelcomeyou in strict compliance withhealth instructions: directions of movement, materialized by arrows on the ground, have been set up and hydro-alcoholic gel isavailable in several points of our establishments.
For yoursafety and that of our staff, in order to avoidany contamination, room accessremainsstrictlylimited and wewill no longer cleaning the roomsduringyourstay. If youwant a change of towels, a supplement of toiletries (Shampoo, shower gel, toiletpaper, etc …) or thatwetake out the trash, pleasenotify us by putting the sign “Thankyou for makingmy room » on the outsidehandle of yourdoor and our teams will do the necessary.
On the day of yourdeparture, youwillpleaseventilateyour room by opening the windows, beforeour teams enter.

Catering:
The Restaurants of the Hôtel du Parc in Niederbronn les Bains, the Alexain in Trois Epis and the Hôtel Munsch in Saint Hippolyte, are open but withrestricted menus and in accordance with the healthprotocol.
Wearing a maskiscompulsory for all your trips withinour establishments.

Breakfast :
Breakfast willbeserved as a buffet, it’sour staff whowill serve you.

Swimming pools, Wellness and treatments:
As part of the healthprotocol, the use of the swimming pool issubject to compliance with a physical distance of 2 meters and a gauge of 50% of the authorizedworkforce; the gauge will end on June 30, with the obligation to maintain a physical distance of 2 meters in the followingmonths.
Lockers are not accessible during the covidperiod.
For treatments, ourcabins are disinfectedbetweeneach client and wearing a maskiscompulsoryduringtreatment.

Furtherinformation:
• A COVID-19 referent has been appointed in each establishment to ensure the implementation of good hygiene practices and procedures.
• We respect barriergestures. They are binding on you, just as they are binding on ouremployees and contractors.
• Wereduce the risk of contamination by promotingpayments by creditcard, removing all unnecessary items in the room and at reception.
• Weapply the recommendations in force in the event of suspected contagion to Covid-19.